12.11.2017

Dozens of traffic accidents and vehicle breakdowns occur every day in Istanbul. Traffic density of İstanbul and travel times are increasing because of these accidents and vehicle breakdowns. When arrival time of private towing service, road assistance or insurance services take long, this causes long travel times for drivers and fuel consumption; correspondingly increased release of harmful gases and many negative consequences. 

Istanbul Metropolitan Municipality (IMM) provides free vehicle towing service for drivers who had accident or vehicle breakdown to minimize the loss of time. Towing vehicles and vehicle cranes for heavy-duty vehicles are located where accidents and vehicle breakdowns occur frequently, to be able to intervene them as soon as possible. Traffic operators, who monitor more than 1200 traffic observation cameras constantly, working 24/7 at Transport Management Center (TMC) take necessary initiatives by contacting the nearest towing vehicle and cranes for removal of defective vehicles from the accident scene. 

When you see a vehicle in Istanbul which is involved in the accident or vehicle breakdown or you face with this kind of trouble, you can call the telephone number 44 44 154 to reach TMC operators to take advantage of free towing service which is provided by IMM. Call 112 Ambulance first, then 155 Police Department when damaged or fatal traffic accident occurs.